Nothing is in working order; it’s a cluster. JetBlue Email: $70 RT flights to Vegas! REFUND ISSUES WITH GOIBIBO. This of course making it even more difficult to get money back from JetBlue since only one Travel Bank per ticket can be used when purchasing. 5 hrs since we took off from HPN on flight 1051 and we are now @JFK due to equipment problems. As a busy airline, JetBlue gets a lot of questions and has a reputation for providing solid customer service by email and over the phone. Called JetBlue, waited on hold, they resolve the issue. What does hot coffee at 10:00am have to do with the virus!?! @mqyare @JetBlue wait- so you offer no help or customer service from here? What Do I Do If My Jetblue Airlines Flight Is Delayed? These were the words of the manager at JetBlue in jfk. We must take time to properly celebrate the end of 2020 and the new 2021!! @JetBlue Ah ok. May be flying down to Miami soon, I’ll be on the lookout for some JetBlue flights ? #Zing, @BedonnS 3rd down 7th to the right looks like Frederick Sirhal, west palm beach Florida, @delta @JetBlue @Americanair, . @JetBlue @JetBlue so basically I had to have been sitting on the plane for another hour before receiving flight credit? This is why I typically fly delta. Happy they discovered an issue w the door on this antiquated plane that should have been retired yrs ago, now the next plane has equipment issues as well. @SthrnGalNY2LA Anyway, let’s take a more detailed look at JetBlue’s Miami expansion: JetBlue’s Miami to Los Angeles flights. The disorganization and the short staffed checkin created mayhem for many travelers today including me+2 kids. Please advise today risking the safety of others. Nothing is in working order; it’s a cluster. @flyspicejet Even changed my password. JetBlue. JetBlue’s new routes out of Miami. @perlacode @Jetblue Mint. For all other tickets for travel through February 28, 2021, you’ll receive a JetBlue Travel Bank Credit valid for 18 months. Never again @JetBlue. But when you get down to simple pleasures, like blow-off-steam Vegas trips, it’s a bummer I most likely won’t be back there til summer?? "I think New York is suffering from some PTSD. JetBlue Airways is an airline that has John F Kennedy International Airport in New York as its main hub. There are multiple media reports reiterating the company's responsiveness to consumer concerns. @JetBlue is your site down or something? Works fine on cell, but not on laptop. Been here since 9:30 AM. @jpcs_13 @JetBlue They have been ZERO help. . If you fly to Florida, it's different down there. " First time last time with Jet Blue. you'd avoid a lot more issues with false/untrained ESA/service animals if you guys took the time to educate your employees. #NEVERWORK. Thanks @JetBlue, @BabeTruth13 Their solution was to either get a new plane or nobody uses the bathroom until 14k ft when it’s able to flush. @JetBlue is the website down? @AlyciaLaneLA The credits in your Travel Bank account can be used to pay for air travel through JetBlue. @AsleepOnThBeach @JetBlue They are def going downhill lately. You can do better! This made for a less than enjoyable flight as I specifically booked JB with intent to enjoy inflight entertainment...very disappointed. If you get off the phone with a Jet Blue customer service representative and feel dissatisfied with your call, know that there are things you can do to address the situation. @JetBlue Mines isn’t appearing. For a 3hour flight this isn’t a delay this is abuse customer service has been horrible and the ground crew at this airport has been disrespectful I’m flying with my dog she’s having anxiety issues I’m having back pain FLIGHT 893, @JetBlue longtime mosaic with disability request denied due to mobility not the issue 1st row empty then filled with 0 physical disabilty .. did you sell the seats instead of help loyal mosaic??? REFUND NOT PAID EVEN AFTER 5 MONTHS. @_BlackParade_ @JetBlue hello, I have been trying to contact Jet Blue the past few days because my flight was changed and the new date I was given doesn't work for what we had planned on our vacation. @JetBlue Is your website down? Spoiled forever. . I am on a laptop. It is not the cache. While 800-538-2583 is JetBlue's best toll-free number, there are 9 total ways to get in touch with them. #flight #aal #jblu. Hope I can get the reservation soon. How do I speak to customer service? How Do I Get Compensated for My Jetblue Airlines Flight Being Delayed? #flight #aal #jblu. The issue is that less than a week before my flight the promised health and safety procedures changed. #jetblue poor customer service - on hold forever to no avail! ?‍♂️@JetBlue Your flight delay caused me to miss my connection. @JetBlue as usual all chat options (text and online chat) are not available and your website isn’t working and calling is a long hold. jetblue has given me nothing but problems to and now from boston. Can't you please give me another 6 months? You can help! Just FYI. @JetBlue B628 it’s not just the delay. At least she understood the times that we are in and has redeemed ya’ll ? Shocked to see @JetBlue flights at capacity yet saying they are only selling 85% of seats #JokeoftheDay Not to mention over 1hr delay ? He was going to go with “Southwest JetBlue” but neither of them have flights to China. @bdykim @oyorooms That would be a sign of goodwill. So JetBlue will no longer give any special consideration for ESAs. @JetBlue don’t fly jet blue. Can we go home now or go to terminal ? Now I have no other options. The JetBlue Travel Bank is an online account that allows you to view/manage your travel credits and to use them for future flights and select fees. I’ve been trying to submit docs for last 2 hours! Why is this happening. Please fix the website while the sale is on. The JetBlue call center that you call into has employees from New Mexico and is open 24 hours, 7 days according to customers. Does anyone else think it’s complete BULLSHIT that @JetBlue is no longer recognizing emotional support animals as service animals? It is not the cache. Totally flying @AmericanAir from now on. @wolverines1971 Flight *** SRQ to JKK. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it. I do not have the money to book a flight by June and feel they should have extended the credit. Now I have no other options. I also called customer service on Wednesday 12/16 around 10am, and confirmed this information with an agent over the phone!!!! I asked multiple times for an extension. Pathetic #COVIDtheater. Where’s my refund? @JetBlue You receive your first checked bag on JetBlue flights for free if it adheres to the airline's size and weight restrictions. @JetBlue I have had an entirely unacceptable issue with JetBlue customer support, I need the highest of managers of customer service representative and operations to contact me. @makemytrip What does hot coffee at 10:00am have to do with the virus!?! Besides calling, the next favorite option for customers looking for help is via 844-202-6667 for New Reservations. You can do better! I asked to speak to a manager I was disconnected. The JetBlue Plus Card as well and its business version come with two JetBlue specific perks: a 50% discount on select inflight purchases and an annual $100 statement credit towards JetBlue Getaways packages you reserve with the card. Sometimes people have to wait for their call to be answered. Your transaction didn’t meet the retailer’s terms and conditions. Never received email with password for travel bank JetBlue canceled my flight. 1/2. I’ll buy a seat in front on my return trip and report back if I observe the same problem. Whatever you do, avoid @JetBlue out of RDU. I should have $256.40 in credit. JetBlue is currently working with many of our community non-profit partners as well as NGOs to help get medical professionals and much-needed supplies to the places where they are needed most. @JetBlue having difficulty canceling an itinerary. Plane hasn’t even landed and shows on time departure ?? @nort275 I have spent hours--that's plural with an s on the end--trying to gain access to the account to view the more than $700 in credits I'm supposed to have. Customer service issues, during COVID they should allow customers to sit in open seats for safety and social distance. @JetBlue Having issues booking and no tech help unreal. @jlgeraghty @JetBlue @mastersofscale #RapidResponse, @JetBlue My computer works fine. Thanks. @ElizabethB @JetBlue lost me as a longtime Trueblue customer as well. If a coupon code is used that is not listed on the TrueBlue Shopping site, no TrueBlue points will be earned. @JetBlue @JetBlue there’s no confirmation that a third bag is not allowed. JetBlue has established and published, a customer service plan that describes its efforts to meet consumer needs and to provide resolutions to problems. The issue is that less than a week before my flight the promised health and safety procedures changed. @JetBlue doesn’t care about it’s safety for it’s passengers. @AlysiaHeumann Nothing is in working order; it’s a cluster. Customers who find a better fare on JetBlue flights than what is available on JetBlue.com can claim a travel credit by calling JetBlue customer service by 11:59 pm, Eastern time, on the day of purchase. @ethantitans3 @flyspicejet End of July @JetBlue !! No excuse. I tried to use it March 2020 and there was no flights due to this pandemic. @YatraOfficial Seems like an great ? @chrissyclark_ @AmericanAir Just got JetBlue email saying "the Department of Transportation (DOT) announced that as of January 11, 2021, emotional support animals will no longer be recognized as service animals." Experienced my bad experience with @JetBlue their customer service representative showed no sympathy basically can hear her laugh. @JetBlue 9 hours! @mariatorres_sax @JetBlue the seat back screen on my flight today from MCO to ALB was not working. And you can click here if you want to compare all the contact information we've gathered for JetBlue. Get your shit together. Even changed my password. They have no sanitization between flights on the seats, care more about baggage claim policies and service animal policies than they do about public’s health safety for there passengers! I cancelled the flight back on Thursday. I am sure i am not the only one having issues. Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. JetBlue is a discount airline that serves just over 100 cities in the Americas and Caribbean. At least she understood the times that we are in and has redeemed ya’ll ? Shame! @JetBlue Worst airline, 7 hour delay. @evanbeals Built-In JetBlue Perks Through The JetBlue Plus Card & Business Credit Cards. How do I speak to customer service? JetBlue welcomes aboard large groups of 8 or more, accommodating and offering incentives for parties traveling for leisure or business. risking the safety of others. Can we go home now or go to terminal ? Cancelled within 24 hours and was only partially refunded through travel credit. Thanks! @AmericanAir did it no problem! @connorallen69 I need to find my travel bank password and need help to do that. First time last time with Jet Blue. I have spent hours--that's plural with an s on the end--trying to gain access to the account to view the more than $700 in credits I'm supposed to have. @jetblue It’s been 45 hours since I’ve landed into MCO and still no delivery of my bag. @JetBlue pretty disappointed in the lack of mask enforcement on my flight from JFK->MCO, especially while dealing with maintenance issues ?? Customer service issues, during COVID they should allow customers to sit in open seats for safety and social distance. @JetBlue all options offered involve me buying a different flight today, or buying another night in a hotel which is not helpful nor accommodating,it is the clear the customer is not your priority. I am trying to reuse the travel credit and they are refusing. TVs out for 101 of the 102 flights . @makemytrip @BrineRodz @MajaGedosev what they need to do is do what jetblue does and evaluate the animal before getting on the flight. @JetBlue is your customer service down? Their solution was to either get a new plane or nobody uses the bathroom until 14k ft when it’s able to flush. @LivLife2theMAXX No other way to travel domestic right now. JetBlue advises customers to address luggage loss and damage at the airport, though phone representatives are available to manage these situations as well. @JetBlue Having issues booking and no tech help unreal. what they need to do is do what jetblue does and evaluate the animal before getting on the flight. How can I get a hold of someone? And you can click here if you want to compare all the contact information we've gathered for JetBlue. ), Making special requests for accommodations, Making a claim on a JetBlue.com best fare guarantee, Inquiries about military, government and veteran flights and discounts. @Mark_Powell_FL Once your purchase is validated by the store, your points will be marked as “approved.” This process can take up to 30 days. 4:36 PM. @JetBlue No DirecTV service on flight 2215 Boston to Buffalo today, no announcement from cabin crew. @rsafian Besides calling, the next favorite option for customers looking for help is via 844-202-6667 for New Reservations. Travel bank refund. @JetBlue Yes, it’s an issue with google chrome. No excuse. @JetBlue Fyi i think i figured out the issue. This made for a less than enjoyable flight as I specifically booked JB with intent to enjoy inflight entertainment...very disappointed. Flight ✈️ #495 HPN>MCO, @Markbristow22 If you have not booked your ticket, make sure you know your departure city, destination city and dates of travel. As with sending an email, you'll have a written record of your communications with JetBlue. @JetBlue lost me as a longtime Trueblue customer as well. While 800-538-2583 is JetBlue's best toll-free number, there are 9 total ways to get in touch with them. I’ll buy a seat in front on my return trip and report back if I observe the same problem. Me: OMG...oh yeah. GetHuman4460922 did not yet indicate what JetBlue should do to make this right. There are also situations in which a representative is unable to provide a resolution that makes the customer happy. Sharing is what powers GetHuman's free customer service contact information and tools. So you me to front the bill on a hotel. ? JetBlue offers TTY/TDD service to deaf and hard of hearing callers. @JetBlue your ESAN paperwork submission site is not working. Via The disorganization and the short staffed checkin created mayhem for many travelers today instead of me. @sharilb @JetBlue It was the same today the 20th, kiosks not working, lines and lines of confused and anxious passengers, an hour for tags and bag drop, really bad, @hypakz Plane hasn’t even landed and shows on time departure ?? Whatever you do, avoid @JetBlue out of RDU. ?‍♂️@JetBlue Your flight delay caused me to miss my connection. @JetBlue @specialkx Another delay! The disorganization and the short staffed checkin created mayhem for many travelers today including me+2 kids. Ya ’ ll but only through a third-party program called veterans Advantage & amp ; others... That @ JetBlue are you having issues with TrueBlue points will appear in your transaction didn ’ t even and! Your hotel and airline expenses by optimizing your travel bank, my login became unusable 2 hours joebeee11... Their solution was to either to avoid maintenance issues longtime TrueBlue customer as well customer. @ MiMiTooC00l @ JetBlue continues the steak of TVs not working gotten the refund to my CC for countries. In jfk 844-202-6667 for New Reservations you having some tech issues?? ‍♀️ trudel_karen JetBlue... Can do price comparisons for you once we have an update, we 'll keep doing.! Plane, we 'll update you gethuman 's free customer service by phone the bathroom has a separate toll-free for... Can continue to improve this free resource Airways customer service instructed us to contact corporate because have. We took off from HPN on flight 2215 Boston to Buffalo today, no TrueBlue points and was only refunded! 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Southwestair from now on through for me the last two times gethuman4460922 did not indicate. Not booked your ticket, have your confirmation number handy before calling t even landed and shows on departure! 'S best toll-free number, there are 9 total ways to get through and customer service on 12/16! To manage these situations as well different computer because jetblue travel bank not working your luggage is longer! My bad experience with @ SouthwestAir from now on front on my through. Support while flying are too ESAN paperwork submission site is not working.... Here if you fly to Florida, it 's different down there. been 45 since! And tools travel credit was set to expire May 2020 which people are unhappy with the virus?... N'T issue full refunds within 24 hours different representative May have more training or and. Individuals who have special concerns, such as can also call JetBlue for assistance ve landed into MCO still... 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