Any risks, if they do recognise them, are kept close to their chests until they decide to advertise it to the public. The in-depth detailed analysis that follows on this (Inside Aged Care) website addresses the areas that I suspect are failing as well as areas of potential or possible failure. The Aged Care industry provides care, supervision and … Their misdemeanors and the suffering of the victims have been exposed by whistleblowers and the press. But we are faced by an aged care bulge and it is not the time to change now. We are all citizens and no one has the right to marginalise us or exploit us when we lack knowledge or are weak and frail. The section 'Aged Care Analysis' and linked pages within, focus on some broad themes: I will illustrate these with real world examples and by refering to the opinions of other critics. Regulation has been costly, onerous and largely ineffective. Thankfully we have the answer and that’s online e-learning courses. Please be tolerant and respond by correcting my errors of fact and logic and by contributing to this debate constructively. There is no way of telling who is correct. If you are going to comment on or contest an argument, you will need to look at the in-depth page. Go1 helps millions of people in thousands of organizations engage in learning that is relevant, effective and inspiring. To be an effective customer they must have the power to insist that the provider gives them what residents, family and the community need and want. I have explored the problems and difficulties in speaking out, criticising established practices and in making change on a web page on the aged care web site. Now you don’t have to send your employees to training courses or events - You can choose courses with animation and amusing videos, as well as interactive quizzes and even games instead. To emphasise that it is the system and not individuals that I am looking at I have not used the actual name of the companies and have obscured the name of many but not all  individuals by only using initials. Many points of view are useful. We need new ways of thinking about this and new ways of addressing the problems. Strong competitive pressures for profit leave little room for humanitarian values. They provide a host of courses that are available to provide support and fun ways to learn for your care workers. They are instant to add to your LMS and employees can use their own mobile devices and tablets to learn in their own time. Follow. I cannot criticise the system and illustrate the problems without criticising your actions and statements. The social pressures generated by, and the apparent self-evident nature of dominant belief systems is very persuasive. Try to argue against what I have said here and see if it holds up. It is time for change and we need every point of view. That aged care occurs within the context of our society, what is happening there and the political beliefs of the time. Systems that depend on onerous oversight and have to respond to failures by imposing burdensome regulations are not working and need restructuring. It is based on a system which at its heart has “personal attention” by real local empathic people whose prime interest is to support the frail elderly and help them to get the most that is possible from their lives. Ten years later we are still waiting for the market to look at the evidence and engage with their critics. The market will have little choice but to supply the services that they need and want in order to be profitable. Understanding what has been happening in these other sectors is important in understanding the social forces and their consequences. The evidence, and equally disturbing, the refusal to collect it, does not support your belief in what is being done. Those advertisements seldom mention any risks. What citizens required was a system that actually gave personal attention because this is what people in need require - the human empathic touch and that was lacking from the entire LLLB concept. The insights are applicable to aged care organisations across Australia. When they do identify problems it is too late to prevent them. Yet political process and government policies avoid this process at all costs. The Certificate II Introduction to Aged Care provides learners with basic industry specific skills and knowledge to either enable a transition into a traineeship within the Community Services sector at the Certificate III level or prepare them for work in the Aged Care sector. Unlike LASA and ACSA, The Aged Care Guild supports the introduction of the Aged Care Amendment (Staffing Ratio Disclosure) Bill 2018, which would … Aged care employers look for qualifications, work experience and personality traits when reading resumes, cover letters and conducting interviews. February 4 2021 10.00am to 12.00pm SA / 10.30am to 12.30pm AEST / 9.00am to 11.00am NT / 9.30am to 11.30am QLD / 7.30am to 9.30am AWST. There’s a lot of different roles that accompany the job and it’s impossible for everyone to automatically be good at everything. This is my analysis of what is happening in aged care and my reasons for concluding that the suggestions I have made have a good chance of working, provided the community engages with them. I am now suggesting that the hub concept should be extended further. Additional functions of the hub: My proposals go further than Maddocks. Everyone knows that supported and happy staff means they are more likely to stay for longer. Basic training is going to preserve a better standard of care across the board for all of the elderly that need some help in their daily lives. Source: CREATING AN AGE-FRIENDLY NATION to HOME MODIFICATIONS AUSTRALIA CONFERENCE 2016 - CANBERRA by The Hon Shayne Neuman MP Shadow Minister for Ageing 29 April 2016 Shayne Neumann MP website. There’s a whole world of courses out there that are perfect for the job! State of Learning Report: Learning at Work in 2020. They have the expertise. Dr George Margelis, ACIIT Chair, will be sharing findings from the ACIITC updated 2019, Aged and Community Sector Technology and Innovative Practice Report. Thought leadership for energising and innovating the aged care industry. Even the most badly thought out systems can be made to work if we identify the key problems and combine to address them effectively. Now more than ever, organisations need to respond rapidly to change, and workers need to be able to pick up new skills, new processes, and adapt continually. Everybody wins! How Westpac Group is re-imagining the delivery of learning. I know many will be challenged and be angry, but if I am going to analyse and vigorously criticise the way people think and what they are doing, then I must look at what they are saying and doing. You can’t have an untrained workforce providing such an important support function for seniors, without at least knowing the basics. Consumers and their families are more focused on the care and support services they want, and how these are delivered. For this market, with its undersupply of beds to work effectively, each hub, as customer, should also have a significant say and a right of veto over which owners and providers of aged care they will welcome and support in their communities. I find them very worrying and my experience is that you don't have smoke without a fire. The US Census Bureau is saying that the senior population will reach 83 million by 2050 – we’re already standing at around 50 million people right now for the first time in history. Any serious solution must start in the community by creating contexts where this will not happen. Aged Care Quality & Safety Commission Standards met at Yallambee Lodge . explain the rather different approach I have adopted, one based on my experience; look at what has been happening in aged care when seen in this way; look at the background in the USA and Australia behind the decision to turn health and aged care into competitive markets; look at what has happened in these and other similar sectors; show the thinking I have adopted in suggesting a community aged care hub; show why the changes I am suggesting have a good chance of working. It’s essential to provide a good standard of care for elderly people that need help in their daily lives. I realise just how resourceful we humans can be when we take off our blinkers, look closely at what is happening, understand the problems we face, and then use our ingenuity and creativity to make things work. I hope that those in the industry who see more clearly can bring logic and insight rather than rhetoric and aggression to the debate. Every now and again there will be more excesses and the process will be repeated. Do you really need to train workers in the aged care industry? Others will see additional benefits, and yet others will see problems. BDO. On the linked page I look at the difficulties in speaking out and challenging others truths and the risk that those who do face. As we do not collect reliable information on aged care we have to make do with the best we have and accept that until we have something better. Motivation based on humanitarian values is critically important for this sector. Research Paper 12 – Report on the profitability and viability of the Australian aged care industry. The Royal Commission on Aged Care and the COVID-19 pandemic have exposed the parlous state of the industry, with hundreds of tragic deaths and stories of … Important: Please note that it is common practice for industry bodies and their representatives to strongly deny any allegations made. What I am suggesting is a way of restructuring the system so that good empathic care and a good life are provided because of it and not in spite of it. It’s cost-effective, quick and educational, providing your staff with everything they need to provide the best care for the elderly. Care workers require a varied skill set, anything from preparing food to caring for ill patients. Risk assessments and politics: In our society we are required to comply with a multitude of governance processes. This makes it particularly useful for the aged care industry where roles vary. Over 200 years ago Adam Smith, the father of economics said that "virtue is more to be feared than vice, because its excesses are not subject to conscience". The data, published in BDO’s analysis, is particularly vivid because it shows how this concentration began. It compares this income with the estimated cost of capital expenditure for high care facilities in the period 2008 to 2020. Plus, employers can provide updates on important changes in the aged care industry, as well as give employees the chance to increase their skills. A Home Care Package (HCP) is ideal if you … I later discussed this with some community groups who contributed their thoughts. AUDIENCE: All staff who contribute to the ACFI process or are new to ACFI: PRESENTER: Karine Peace – RN, BNS, G. Cert Bus, MN (Health Man) ONLINE … It explains both the difficulties in doing this and the importance of doing so. Learn more: For more details about this please see Early history for the Hub Proposal. In my suggestion, the hub and its central representative body assume oversight and joint responsibility, with government, for the collection and handling of data, complaints handling and for advising and supporting residents and their families. One of the best things about online e-learning courses is that they can be accessed from anywhere. This is also not a personal attack, or a personal criticism of those who have been persuaded that a free and unregulated market is the best and most effective means of providing care and that our aged care system does so. All participants are encouraged to understand and contribute to the processes. He was full of praise for the idea and the program. When failures have occurred they have blamed individual failures instead of their own policies and responded by regulating in ways that targeted the offence or the offenders and not the problem. Based on the Aged Care industrial chain, this report mainly elaborates the definition, types, applications and major players of Aged Care market in details. I don't want it to be personal. JobTrainer will fund around 320,000 additional training places that can help you learn skills for jobs in demand. Key points: Assessment teams will help you find the rights services to suit your care needs or basic help you require at home. GEN Aged Care Data: Residential aged care quality indicators 15 Dec 2020. ACIA works to support such an environment. Research Paper 12 – Report on the profitability and viability of the Australian aged care industry Research; Publication date. There is good care in many places but too many don't or can't manage it. The hub would be the local customer for the services provided to the community, whether they be provided in nursing homes or in the community. In functioning systems, oversight and punitive responses rest lightly and are rarely needed. According to an estimate in 2001 there were 2.4 million persons over the age of 65 years forming 12.5% of the population this number is likely to increase by 2021 to about 18% of the total population. Failures are addressed and learned from. The administrative and funding process should be regionalised and undertaken by a local partnership between government and community in which government exerts a supervisory and supporting but not directly controlling role. It is not the lofty ideals but the flawed system and the ideas that it is based on that are the problem. Only the excesses and not the basic ongoing problems are identified. It should concern every community. An introduction to Home Care Living independently in your own home is not always easy when you get older. Not to mention better aged care. Please give your views, explanations and suggestions. I am not a "determinist". For an employer, providing basic training makes sure that everyone knows what they are doing and can be trusted and left to do their job properly. What are you waiting for? The industry has lots of opportunities and possibilities available for people interested in entering the sector that can be very rewarding. Something needs to be done, so lets look at the issues from different points of view and try to nut out something that has a chance of working. It is an invitation for others to come forward with ideas and build a community that understands and grasps the issues, then asserts their right to be participants in our society. After all, these are the people that need help the most. I would like to stress at the outset that this is not an attack or a criticism of those dedicated people who recognise the problems but who continue to do the best they can. The linked page below provides additional information about and a brief overview of the content of the Solving Aged Care section on the Aged Care Crisis website and some guidance. The proposed Community Aged Care Hub can be seen as both a risk reduction measure and as a mechanism for identifying risks and then taking steps to address them. I hope that those in the industry who see more clearly can bring logic and insight rather than rhetoric and aggression to the debate. It is not set in stone. Perspective: My suggestions for a Community Aged Care Hub are based on many years of experience. They must be based on the evidence available. We need their suggestions and their support. From understanding more about the manual tasks involved in aged care to learning how to follow the best food handling techniques and sanitation, there’s a course for everything. The web pages I have written can be seen as criticism, but they are also a risk assessment. Training is going to help ease that strain and allow employees to have the support they need to become better at their job. This means that you should put your best foot forward and make a good impression in all of them. In 2010 I made a more detailed submission to the Productivity Commission's Inquiry 'Caring for Older Australians', suggesting how it could be done. That’s why the need for basic training is essential. Those familiar with the events and your companies will know who you are. Training is going to help sustain a good standard of care for the elderly, as well as support staff and make sure they are competent and happy in their roles. Each of the ticked pages in the side menu is an introductory or overview page with links to more than one in depth analysis. In delivering aged care services to the Australian community, the sector is both a vital supporter of the comfort and dignity of older Australians as well as an important contributor to the Australian economy. This it is not happening in the current system and we need those providing care at the coalface to come up with their ideas for change. I discuss the difficulties for the whistleblowers that the public has to rely on for information. Introduction The Aged Care Financing Authority (ACFA) sixth Annual Report on the Funding and Financing of the Aged Care Sector was published on 28 August 2018. I am not trying to hide but to take the emphasis away from the individuals or companies so that they are seen as representative of a particular part of the system. We need to decide what we think is happening and then move forward from there. Moving into … Aged Care Industry Information Technology Council National Forum to be held by Webinar on 28 April 10:00am AEST. The unticked pages and the deeper pages contain the full detailed arguments with material and links backing up and supporting the arguments. Consider why they are responding and speaking out. In essence, I have proposed a community-based hub comprising medical professionals, community, government and aged care providers. Ultimately it is society that decides if the arguments are sensible and useful. Council is pleased to advise of their success in the recent Assessment Contact undertaken by the Aged Care Quality and Safety Commission at Yallambee Lodge in Cooma. Though there is not an inc… GEN Aged Care: My Aged Care Region 02 Dec 2020. This summarises and gives an overview of the two proposals setting out the differences. With so much smoke, it is likely to be a sizeable fire. Criticising individuals: I do criticise what individuals and companies say and do, but the system and its failures are expressed in the actions and statements of true believers. Think, rather than believe, and ask whether credibility is based on fact and logic or on apparent success in one or other sector. Since writing those pages I have more closely examined the new and planned organisation and structure of the aged care system, which seems to be centrally structured, process driven, complex, impersonal, rigid and contains multiple perverse incentives. With small businesses amongst the hardest hit by the effects of the pandemic, many business owners have been left wondering how they can navigate this new world order. To set the stage and show the key differences the linked page below contains a table comparing the LLLB program as set out in the Aged Care Roadmap with the sort of community focused roadmap that we at Aged Care Crisis are pressing for and asking for feedback about. Responses to evidence of failure: Government's responses have been to ignore the core problems. More reports and statistics on aged care can be found under Dementia, Older people and Palliative care services. I draw parallels with what I have seen elsewhere and look for patterns of behavior that help us understand. You should assume that the allegations quoted have been made but have been denied by the parties unless the original source indicates otherwise. Mental Health eLearning for Small Business Advisers. That’s why the need for basic training is essential. The aged care industry is one of the fastest growing industries right now and it’ll continue to be this way for the foreseeable future. The aged care industry wants any COVID-19 vaccine to be made mandatory for their staff to protect older Australians in their care in a move endorsed … The doctors about whom Maddocks wrote, would be an important part of this. He blamed the coalition government’s implementation but that is because politicians simply cannot conceive, let alone admit that something they have done is fatally flawed. To maintain effective, high-quality services for older Australians, we need a suitable legislative, regulatory and funding environment. It is no good making abstract theoretical arguments. Good regulations structure sectors by creating contexts that make them work and ensure that they are fully transparent. Readers need to be able to access this material to assess what I have said. User contributions comprise basic fees plus income and asset-tested co-payments. As a society, our perceptions of older people and of ageing are changing. I have experienced ideologies and have examined market failures in health and aged care. There are 873 residential aged-care providers in Australia. The Aged Care Funding Instrument (ACFI) was introduced on 20 March 2008 as the means of allocating Australian Government subsidy to residential aged care providers 3. Without them the system would be much worse than it is today - and I know it could be worse. In light of the unprecedented events of 2020 so far, organisations are needing to upskill, reskill and support their people rapidly and remotely. The rest of us need to debate these issues with you and become participants. Aged care industry council PricewaterhouseCoopers 1 1 Executive Summary Introduction This report estimates the value of payments intended to cover the cost of accommodation from residents and the Australian Government to the high care residential aged care sector. There is quite a bit of repetition on these web pages. Whether it’s on the bus on the way to work or at the weekend in the comfort of their own home, they’re quick and totally accessible for everyone. In this edition, we explore a theme of change. This is a genuine attempt to look at what is happening, look at where it is going wrong and what can be done about it. Caring for the elderly can be a rewarding, yet tough job – physically and emotionally. 9 September 2020. 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And make a good standard of care for elderly people that need help their! Applicable to aged care industry employs over 360,000 people, and bed.... Yet political process and government policies avoid this process at all costs and problems! Linked page I look at it from their point of view time for change and we need decide.

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